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Workexe

Legal

Workexe Terms of Service

Last Updated: May 2026

1. Parties and Acceptance

These Terms of Service (the "Terms") form a legally binding agreement between WORKEXE LTD ("Service Provider"), a company registered in England and Wales (Company Number: 17009543) with its registered office at 4 Raven Road, Unit 1c3 1041, London, E18 1HB, and the user accepting the contract ("Customer").

By creating an account, subscribing to any services, or using the Workexe platform (located at workexe.co), the Customer declares that they have read, understood, and agree to be bound by these Terms.

2. Scope of the Agreement

This agreement governs the conditions under which the Service Provider grants the Customer access to the Workexe online software platform ("Service").

3. Service Scope and Delivery

3.1 Service Scope: The Service includes, without limitation, tools for keyword research, rank tracking, SERP analysis, on-site SEO audits, content production, and any other related features published on the website.

3.2 Service Delivery: The Service is provided via online access and relies on a continuously updated data layer. Access is granted immediately upon subscription activation.

4. Customer Obligations and Usage Restrictions

4.1 The Customer undertakes to use the Service in accordance with all applicable laws, regulations and these Terms.

4.2 The Customer will not use the Service for unlawful, deceptive, harassing, defamatory or rights-infringing purposes.

4.3 The Customer will not deploy automated tools (bots, spiders etc.) that overload, damage, block or exceed reasonable usage limits of the Service.

4.4 The Customer will not attempt to reverse engineer, copy, modify or create derivative works of the Service.

5. Fees and Payment Terms

5.1 Fees are determined by the subscription plan selected by the Customer and are clearly displayed on the Workexe platform.

5.2 Payments are made through the selected payment method in accordance with the chosen subscription plan.

5.3 Fees include legally applicable VAT where appropriate. Other taxes or duties may be charged to the Customer depending on their jurisdiction.

5.4 Refund Policy: Workexe offers a 7-day unconditional money-back guarantee exclusively for subscriptions to the 'Starter' plan. If you are not satisfied with the Starter plan, you may request a full refund within 7 days of your initial purchase. Please note: For all other subscription plans (including but not limited to Pro, Team, or Enterprise plans), sales are final and non-refundable once the service has been accessed, unless otherwise required by applicable law.

5.5 The Service Provider reserves the right to adjust subscription fees or plans upon prior notice. Changes take effect at the end of the Customer's current term.

5.6 Subscriptions renew automatically for the same term and fee unless cancelled at least seven (7) days before the next billing date through the platform.

6. Term, Termination and Data Retention

6.1 These Terms become effective when the Customer activates a subscription and remain in force for the duration of the subscription.

6.2 Each party may choose not to renew or to terminate the agreement at the end of the subscription term.

6.3 Upon expiration or termination, the Service Provider may retain Customer data for up to thirty (30) days before permanently deleting it. The Customer is responsible for backing up their data within this window.

7. Confidentiality and Data Protection

7.1 The Service Provider commits to safeguarding the confidentiality of Customer data.

7.2 The Customer must maintain the confidentiality of any data accessed or processed through the Service.

8. Liability Limitations and Warranty Disclaimer

8.1 Disclaimer: The Service is provided "as is" and "as available." The Service Provider offers no express or implied warranty regarding fitness for a particular purpose, merchantability, error-free or uninterrupted operation, or the achievement of specific outcomes.

8.2 The Service Provider is not liable for damages arising from technical failures or access issues.

8.3 The Service Provider is not liable for indirect damages resulting from the use of the Service.

9. Intellectual Property Rights

9.1 All ownership, copyright, trademarks, and other intellectual property rights in the Service remain with the Service Provider. The Customer receives a licence to use the Service solely under these Terms.

9.2 The Customer represents that they own, or have licences to use, the intellectual property rights in any content (texts, images, data, etc.) uploaded to or created through the Service.

10. Audit Rights

The Service Provider reserves the right to verify that the Customer is using the Service in compliance with these Terms and within the usage limits of the applicable subscription plan.

11. Dispute Resolution and Governing Law

11.1 Any disputes will first be addressed through good-faith negotiations.

11.2 These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of London, United Kingdom.

12. Notices and Contact

All notices under these Terms must be made in writing (email or in-platform notification). Email notices are deemed delivered upon sending. For any questions regarding these Terms, please contact us at:

Email: info@workexe.co

Address: WORKEXE LTD, 4 Raven Road, Unit 1c3 1041, London, E18 1HB.

13. Entire Agreement

These Terms represent the entire agreement between the parties and supersede all prior understandings or communications.

Questions About Terms of Service?

If you have any questions about this term of service, please contact us.

info@workexe.co