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PLAccount and Billing
Manage your subscription, payments, and account security.
Creating a Workexe Account, Sign Up, Verify Email and Pick a Plan
Sign up with email or Google in under 60 seconds. New accounts get a 14-day free trial of Standard with no credit card, full feature access included.
Subscription Management, Change Plan, Pause, Cancel and Reactivate
Manage your subscription from Settings > Billing. All plan changes are prorated, no contracts or cancellation fees, your data stays accessible even after cancellation.
Payment Methods, Cards, ACH, SEPA, Wire and Local Options
Workexe accepts all major cards globally, plus SEPA in Europe, ACH in the US, and wire transfer for Enterprise contracts over $5,000/year. All payments are PCI DSS Level 1 compliant via Stripe.
Refund Policy, 14-Day Money-Back and Pro-Rated Refunds
Workexe offers a 14-day no-questions-asked refund on new paid subscriptions and pro-rated refunds for billing errors or downtime credits per our SLA. Submit requests in under 2 minutes.
Plan Upgrade and Downgrade, Prorated Billing and No Data Loss
Upgrade for instant access to more capacity, downgrade at period end without losing data. All changes are prorated automatically, no contracts required.
Account Security, 2FA, Session Management and Login Audit
Protect your account with TOTP-based 2FA, hardware security keys (WebAuthn/FIDO2), session timeouts and a complete login audit log. SSO is available on Enterprise.
Usage Limits and Quotas, How They Reset, Stack and Apply
Workexe limits are enforced per workspace, reset monthly on your renewal date, and most can be expanded with add-ons or a plan upgrade. No surprise overage charges.