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PLSubscription Management, Change Plan, Pause, Cancel and Reactivate
Manage your subscription from Settings > Billing. All plan changes are prorated, no contracts or cancellation fees, your data stays accessible even after cancellation.
Subscription Management, Change Plan, Pause, Cancel and Reactivate
Where everything lives
Settings > Billing has 5 tabs. Most users only need the first two.
- Overview, current plan, next renewal, usage snapshot
- Change Plan, upgrade, downgrade, switch monthly/annual
- Payment Methods, cards, ACH, wire (Enterprise)
- Invoices, downloadable PDFs for last 24 months
- Tax + Address, VAT ID, billing country, address
Pause subscription
Pause for up to 90 days without losing data or seat assignments. Useful for seasonal agencies or summer slowdowns.
- Pause stops billing immediately, prorated refund for unused days
- Account moves to view-only during pause
- Resume reactivates the same plan, no setup needed
- After 90 days, auto-cancellation kicks in
Cancel subscription
Cancellation stops billing at the end of the current period (no immediate cutoff). You keep full access until the period ends.
- Cancel anytime from Billing > Overview > Cancel Plan
- No cancellation fee or contract penalty
- Reason field is optional but helps us improve
- Email confirmation sent immediately
Reactivate after cancellation
Reactivate within 12 months and your data, projects, integrations and team members come back exactly as they were.
- Click Reactivate from any locked screen
- Pick the same or a different plan
- Billing restarts immediately, no setup fee
- After 12 months of inactivity, data is permanently deleted (you get a 30-day notice email first)
- 1Select KPIs
Pick 4-6 client-facing metrics (traffic, visibility, conversions).
- 2Apply Template
Add filters and commentary to a branded PDF template.
- 3Share
Send a read-only link or downloadable PDF.
- 4Schedule
Enable weekly or monthly automated delivery.